Finding the space between
About Me
Hello, I’m Stephanie.
I’m a UX Researcher with an ops background who defines product direction through user behavior, mental models, and system-level insights.
I’ve worked at OpenAI, Dropbox, Cruise, Uber, and LinkedIn.
Methods
Card sorting, contextual inquiry, diary studies, field observations, heuristic analysis, moderated and unmoderated studies, persona development, process flow analysis, survey methodology, usability testing, user journey mapping, workshop facilitation.
Case Studies
ChatGPT Multi-Personality
Shifting ChatGPT’s approach from static personalities to dynamic, tone-based behavior
Dropbox Notifications
A programmatic approach to rethinking a legacy notifications system
DocSend: Advanced Data Rooms
0-1 product research & defining customer user behaviors
Additional Work & Research
Work Summary
My areas of expertise include:
AI applications (consumer and enterprise)
SaaS and File, Sync, and Share (FSS)
Organizational behavior and psychology
Ride-hailing and gig economies
Autonomous vehicles
I earned a Masters of Information from the University of Michigan, with a User Research and Design concentration.
I split time between the San Francisco Bay Area and the Detroit Metro Area, and am open to remote work opportunities.
My Resume