https://www.stephaniektong.com/home daily 1.0 2026-04-02 https://images.squarespace-cdn.com/content/v1/6196835e894f433a647f6648/cc1cdbcd-0327-4748-be2c-e8de4fa61a42/stephanie_final1.jpg Home - Hello, I’m Stephanie. I’m a UX Researcher with an ops background who defines product direction through user behavior, mental models, and system-level insights. My past employers include: OpenAI, Dropbox, Cruise, Uber, and LinkedIn. Explore my site to learn more. https://www.stephaniektong.com/other-work daily 0.75 2026-04-02 https://images.squarespace-cdn.com/content/v1/6196835e894f433a647f6648/f71a6df0-a881-4091-931e-6dc88e54cea9/Page+1+Project+Header.png Other work https://images.squarespace-cdn.com/content/v1/6196835e894f433a647f6648/8a7f7369-e620-4064-83d5-52a382058855/Information+Architecture+Map.png Other work https://images.squarespace-cdn.com/content/v1/6196835e894f433a647f6648/b04c48c9-25fe-44ec-b704-88df35e16e85/Screenshot+2025-01-02+at+3.17.18%E2%80%AFPM.png Other work https://www.stephaniektong.com/power-to-the-players daily 0.75 2025-01-02 https://images.squarespace-cdn.com/content/v1/6196835e894f433a647f6648/de642e45-5a52-4b25-b243-5387d22633b3/Project+timeline+1.png Power to the Players - Make it stand out A timeline describing project phases: Project plan development in late-January, formative research through early to mid-February, concept finalization and low fidelity prototype development in March, and high fidelity prototype completion in early April. https://images.squarespace-cdn.com/content/v1/6196835e894f433a647f6648/6cce9e36-29d1-4036-b1da-4fb34560fca4/Recruiting+social.png Power to the Players - Make it stand out Social Media https://images.squarespace-cdn.com/content/v1/6196835e894f433a647f6648/03e99712-0679-4eb7-939c-881c66841cc4/Recruiting+Orgs.png Power to the Players - Make it stand out External organizations https://images.squarespace-cdn.com/content/v1/6196835e894f433a647f6648/f99d92a4-a464-4268-a434-67d016ba968e/Screen+Shot+2023-05-03+at+1.30.30+PM.png Power to the Players - Make it stand out Scene from a gameplay observation session during a field study with a participant in their home gaming environment https://images.squarespace-cdn.com/content/v1/6196835e894f433a647f6648/e76f14c1-6422-483b-9951-30f5111e2372/Screen+Shot+2023-05-03+at+1.26.32+PM.png Power to the Players - Make it stand out The PC gaming system of a participant. “Here’s my game setup! Large monitor/tv on a desk with another desk under it.” https://images.squarespace-cdn.com/content/v1/6196835e894f433a647f6648/84e4026f-f2ab-4646-97cb-abcc9e2ea8b9/Screen+Shot+2023-05-03+at+1.35.00+PM.png Power to the Players - Make it stand out The results of a comparative analysis assessing presence of accessibility features against 15 game titles in three different game genres. The accessibility features, game titles, and genres were chosen based on data collected during our contextual interviews and field studies. Areas highlighted in red indicate areas with largest opportunity for improvement. Click on the image to access a high resolution PDF. https://images.squarespace-cdn.com/content/v1/6196835e894f433a647f6648/db39b91c-9dd4-4260-ba0a-41073693d7b7/explorer+persona.png Power to the Players - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6196835e894f433a647f6648/523357d3-661d-4a8e-a002-c9260cfa7c38/competitor+persona.png Power to the Players - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6196835e894f433a647f6648/1b9e6e37-0dc8-453f-af0c-2670161e4672/Community+brainstorming.png Power to the Players - Make it stand out A snippet from the Figjam board used for concept brainstorming with low vision community participants. During a 5 minute period, participants were asked to generate ideas that would support the gaming experiences of our two personas across four different stages of gaming: Starting the game, Before realtime combat, During realtime combat, and After failure. Participants were asked to vote for their Top 5 favorite ideas using the dot method. https://images.squarespace-cdn.com/content/v1/6196835e894f433a647f6648/9a9c2a49-6041-4f8d-8586-4ff84ec06abe/Effort+vs+impact.jpg Power to the Players - Based on voting results from the brainstorming activity, the most appealing ideas and features were mapped to an Effort vs Impact matrix. The most desirable ideas with High Impact and Low Effort were sent over email to formative study participants to gauge desirability. https://images.squarespace-cdn.com/content/v1/6196835e894f433a647f6648/a1ac21a6-9c4e-41b1-bbce-4e64cff21424/Generic+Background.png Power to the Players - Make it stand out A scene from Activity 3 (Ideal HUD Layout). Participants were told that all HUD elements were able to be adjusted. Based on verbal dictation, the research team manipulated the HUD to suit their visual needs. https://images.squarespace-cdn.com/content/v1/6196835e894f433a647f6648/2a74a923-cf7d-490a-a9cf-de50222876bd/Example+customizations.png Power to the Players - Make it stand out A sample of the types of changes requested by participant for the Health and Magic Bars. These two elements were among the most commonly customized due to their importance in conveying key gameplay information. https://images.squarespace-cdn.com/content/v1/6196835e894f433a647f6648/ae9110d9-d610-40d8-97bc-915a75b7b944/Screen+Shot+2023-05-03+at+5.51.59+PM.png Power to the Players - Make it stand out A portion of the quantitative data displaying the customization requests made across all participants during Activity 3, including the number of modifications by element, average increase in size by element, and % of participants requesting for element modification or removal. https://images.squarespace-cdn.com/content/v1/6196835e894f433a647f6648/595fa415-0226-4870-9fd1-702c0302e6e2/Heat+map.png Power to the Players - Make it stand out Heat map matrixes displaying the # of HUD elements placed by participants on a standard computer screen. Apart from zoning preferences, some participants opted to remove elements to decrease screen clutter. https://images.squarespace-cdn.com/content/v1/6196835e894f433a647f6648/0a32a6fd-8213-43cf-b659-8dd43e80aa52/HUD+Normal.png Power to the Players - “Normal” preset: Original HUD before user modifications “Normal” preset: Original HUD before user modifications https://images.squarespace-cdn.com/content/v1/6196835e894f433a647f6648/f6dcfdd9-e38a-4627-8f86-2e9121a10724/HUD+Mini-map+edited.png Power to the Players - HUD after changes are made - element positioning, color, and size are modified. HUD post-changes: Element positioning, color, and size are modified from the default HUD. https://images.squarespace-cdn.com/content/v1/6196835e894f433a647f6648/59fa44ae-9d0c-4bf2-b74e-5d5de4b2a46c/HUD+Edit+Hearts+color+select+9.jpg Power to the Players - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6196835e894f433a647f6648/9b09abf2-3cd9-4490-9236-d94b35bd341f/HUD+Central+Default.png Power to the Players - Make it stand out Image of the preset mode called “Center”. This preset moves all HUD elements to the center top and bottom of the screen. https://images.squarespace-cdn.com/content/v1/6196835e894f433a647f6648/bdfde445-4601-45b3-be4c-d46e173f77e6/HUD+Edit+mini+map+color.png Power to the Players - Make it stand out Example displaying Custom Preset Save function. Custom HUD views can be accessed from the Options Menu. https://images.squarespace-cdn.com/content/v1/6196835e894f433a647f6648/00987c78-9291-49da-8f68-a95ee929357a/Black+and+White.png Power to the Players - Make it stand out Image of a a dark mode preset that re-colors all HUD elements to grayscale. https://images.squarespace-cdn.com/content/v1/6196835e894f433a647f6648/f5eff250-86c2-4ef0-82e1-e2805b630109/HUD+Edit+Element+Selection+map+more+info.png Power to the Players - Make it stand out Image of a pop up with additional information about the Mini Map element. https://images.squarespace-cdn.com/content/v1/6196835e894f433a647f6648/fc9124f7-daae-4fd6-8857-2295cd8044e3/Options+Screen+HUD+normal+%282%29+3.png Power to the Players - Make it stand out Image of the Options menu featuring a Menu voiceover toggle. https://images.squarespace-cdn.com/content/v1/6196835e894f433a647f6648/3d4848c9-57cd-45a3-ae0b-d2768cb3179a/News+Screen.png Power to the Players - Make it stand out A mock-up of an article on Nintendo Life that showcases the HUD customization system https://images.squarespace-cdn.com/content/v1/6196835e894f433a647f6648/8a5227aa-70dc-47e9-b411-f394f25bc468/Long+term+timeline.png Power to the Players - Make it stand out An example game development timeline with corresponding accessibility actions by phase. https://www.stephaniektong.com/dbx-notifications daily 0.75 2025-02-17 https://images.squarespace-cdn.com/content/v1/6196835e894f433a647f6648/a205ef7d-6b3f-40f5-90e3-6c69ace96471/Untitled.png Dropbox Notifications - Make it stand out Project timeline and key activities https://images.squarespace-cdn.com/content/v1/6196835e894f433a647f6648/cdcd7ed9-f3be-4d50-ae43-7d72238421c5/Screenshot+2025-02-17+at+11.09.08%E2%80%AFAM.png Dropbox Notifications - Make it stand out An example affinity diagram displaying themed evidence, including excerpts from reports or user quotes. Thematic evidence is summarized into broader insights and organized under themes. https://images.squarespace-cdn.com/content/v1/6196835e894f433a647f6648/9c4ccef4-1f4e-460d-904f-b6869ec20cb1/Screenshot+2025-02-17+at+1.57.51%E2%80%AFPM.png Dropbox Notifications - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6196835e894f433a647f6648/849efba7-6cbe-442d-83cc-06ddd600c0f5/Screenshot+2025-01-02+at+3.07.52%E2%80%AFPM.png Dropbox Notifications - Make it stand out Section from the final report, including what a good notification looks like and supporting evidence https://images.squarespace-cdn.com/content/v1/6196835e894f433a647f6648/4bc1fa8d-5a67-46cd-bc3c-bd8ca9b2e5d9/Screenshot+2025-01-02+at+3.07.17%E2%80%AFPM.jpg Dropbox Notifications - Make it stand out Format used for the “notification framework,” which includes definitions, related notifications, and other factors. Some information has been redacted for confidentiality. https://images.squarespace-cdn.com/content/v1/6196835e894f433a647f6648/dd1d2662-ba4b-4277-8808-abc6eae0641f/Screenshot+2025-02-17+at+2.39.04%E2%80%AFPM.png Dropbox Notifications - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6196835e894f433a647f6648/90ca54b3-5642-4265-9a9e-6937fcd91710/Screenshot+2025-01-02+at+2.57.44%E2%80%AFPM.png Dropbox Notifications - Make it stand out Importance of various notification types (average across participants), on a 1-10 scale https://images.squarespace-cdn.com/content/v1/6196835e894f433a647f6648/1cebe600-f705-4d80-b316-bf17fb7eeb0d/Screenshot+2025-01-02+at+2.57.58%E2%80%AFPM.png Dropbox Notifications - Make it stand out Data visualization - for important notifications, where would you want them delivered? https://images.squarespace-cdn.com/content/v1/6196835e894f433a647f6648/9c797548-16fd-4d52-b60f-3c88c6b812fa/Screenshot+2025-01-02+at+2.58.31%E2%80%AFPM.jpg Dropbox Notifications - Make it stand out A participant’s final Figjam board. The participant was asked to rate different types of notifications by importance, and to indicate where they would want the notification shown. At bottom, visual aids were provided to show what communication channels were available. https://images.squarespace-cdn.com/content/v1/6196835e894f433a647f6648/a7e76559-bbbe-402a-9f18-b4fec8bdfb2e/Screenshot+2025-02-17+at+2.40.20%E2%80%AFPM.png Dropbox Notifications - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6196835e894f433a647f6648/35236ff6-daf3-41a1-a907-5682639cb610/Screenshot+2025-02-17+at+2.29.44%E2%80%AFPM.png Dropbox Notifications - Make it stand out An example of video readout “chapters” published as part of a Slack research announcement in #insights (UXR announcement channel). https://www.stephaniektong.com/docsend-advanced-data-room daily 0.75 2026-06-13 https://images.squarespace-cdn.com/content/v1/6196835e894f433a647f6648/1ad776e1-a834-43ea-8a35-812d31a37ef6/Screenshot+2025-03-14+at+3.25.59%E2%80%AFPM.png Dropbox DocSend Advanced Data Room Beta Launch - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6196835e894f433a647f6648/e9fcd764-6b04-4b2a-8f3e-15e8dbb397f6/Screenshot+2025-03-07+at+12.01.33%E2%80%AFPM.jpg Dropbox DocSend Advanced Data Room Beta Launch - Make it stand out At the time (Q3 2023), DocSend offered 3 paid plans: Personal, Standard, Advanced. The 4th plan, Advanced Data Rooms, was launched to general public in April 2024. https://images.squarespace-cdn.com/content/v1/6196835e894f433a647f6648/a65d9ef2-6624-440f-8491-07ee5728d65d/UXR+Roadmap+DBX+Case+Studies+%281%29.jpg Dropbox DocSend Advanced Data Room Beta Launch - Make it stand out Project timeline and key activities https://images.squarespace-cdn.com/content/v1/6196835e894f433a647f6648/9c343585-9ecf-4ca2-ad48-daeb7169250d/Screenshot+2025-03-14+at+2.05.39%E2%80%AFPM.png Dropbox DocSend Advanced Data Room Beta Launch - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6196835e894f433a647f6648/b4167561-3c7d-4d73-8b60-ac8be3ebe363/Screenshot+2025-03-14+at+2.05.24%E2%80%AFPM.png Dropbox DocSend Advanced Data Room Beta Launch - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6196835e894f433a647f6648/a6d7c104-e003-4f03-a459-c59a4ff993c5/UXR+Roadmap+DBX+Case+Studies.jpg Dropbox DocSend Advanced Data Room Beta Launch - Make it stand out Whatever it is, the way you tell your story online can make all the difference.